PGIMER currently offers teleconsultation pre-registration only for selected departments. For new patients, the live instructions list General Surgery, Otolaryngology, Paediatric Medicine, Paediatric Surgery and Cardiology. For old patients, the list includes those departments plus Lung Cancer Clinic. PGIMER describes this as teleconsultation pre-registration, not an appointment with a specific consultant or unit.
Current PGIMER teleconsultation departments
New patients
- General Surgery
- Otolaryngology (ENT)
- Paediatric Medicine
- Paediatric Surgery
- Cardiology
Returning / old patients
- General Surgery
- Otolaryngology (ENT)
- Paediatric Medicine
- Paediatric Surgery
- Cardiology
- Lung Cancer Clinic
This list is time-sensitive. Check the official PGIMER instructions again before registering because participating departments can change.
Teleconsultation route for a new patient
PGIMER’s current new-patient teleconsultation instructions emphasize the mobile number because the hospital uses it to communicate during the teleconsultation process.
- Use the official teleconsultation pre-registration route.Choose one of the currently supported departments.
- Register a correct mobile number with WhatsApp capability.PGIMER says this may be used for treatment information and passwords related to investigation results.
- Choose an available teleconsultation date.The facility can currently be booked up to 30 days in advance, subject to slot availability.
- Be available after 12:30 PM on the selected day.PGIMER says the concerned clinician will call after 12:30 PM on the pre-booked teleconsultation date.
Teleconsultation route for a returning patient
For old patients, PGIMER’s current instructions start with the existing CR Number. The patient generates an OTP sent to the registered mobile number, then continues with the teleconsultation pre-registration.
- The current booking window is up to 30 days in advance, subject to slot availability.
- For a next-day teleconsultation, the current instructions say booking can be made up to 6:00 AM on the day of teleconsultation if a slot is available.
- The pre-registration is valid only for the selected teleconsultation date.
- PGIMER asks returning patients to keep old OPD cards and reports ready, preferably as PDFs.
What if the old patient does not receive the OTP?
The current PGIMER instructions say that an old patient who does not receive the OTP can contact the relevant registration counter after 11:30 AM for mobile-number updating/registration. The page also currently publishes mrdnopdteleconsultation@gmail.com for mobile updating only.
Because contact procedures can change, verify the current instructions on PGIMER before sending personal information or relying on an email address copied from an older guide.
What happens on the teleconsultation day?
PGIMER’s current instructions say the concerned clinician will call after 12:30 PM on the pre-booked teleconsultation date. The page does not promise a precise call minute or a specific consultant. Keep the registered phone available and keep relevant old OPD cards/reports ready when applicable.
What PGIMER teleconsultation pre-registration does not mean
- It is not a booking for a named consultant or unit.
- It is not available for every department.
- It is not a reason to upload patient records to PGI OPD Guide.
- It does not replace emergency medical care.
PGIMER teleconsultation questions
Can a new patient use teleconsultation?
Yes, for the departments currently listed by PGIMER and subject to the official slot rules.
Can a returning patient use the same route?
PGIMER has an old-patient route using the CR Number and OTP, with a slightly broader current department list.
Can I book a specific doctor?
No. PGIMER states that this is pre-registration for teleconsultation and not an appointment with a specific consultant or unit.
How early can I book?
The current instructions say up to 30 days in advance, subject to slot availability.