Quick answer

The PGIMER CR Number is the Central Registration Number associated with an existing PGIMER patient record. It appears in returning-patient workflows and is required by services such as the official online lab-report page. A CR Number is not the same thing as the pre-registration number used by PGIMER’s reschedule/cancel tools.

What does a PGIMER CR Number identify?

It identifies the patient’s existing PGIMER record. That is why a person who has already been registered at PGIMER should normally use the returning/old-patient path rather than create a new patient identity.

The CR Number is useful across multiple hospital workflows because PGIMER can connect the number with patient details and, in some online services, the mobile number already registered with that patient record.

Where is the CR Number used?

  • Old/returning-patient registration workflows.
  • The current PGIMER online lab-report service.
  • Old-patient teleconsultation pre-registration.
  • Other hospital record workflows where PGIMER asks for the existing patient identifier.

CR Number vs pre-registration number

CR Number

Identifies an existing PGIMER patient record and is reused across returning-patient services.

Pre-Registration Number

PGIMER’s current reschedule/cancel services ask for a pre-registration number plus OTP to retrieve a particular pre-registration.

Keeping the labels separate makes troubleshooting much easier. If a page asks for a pre-registration number, entering only the CR Number may not be the correct action.

Why the registered mobile number matters

Several current PGIMER services use OTP verification. The OTP is sent to the mobile number registered with the patient record. That means a CR Number can be correct while the online flow still fails because the registered mobile is outdated or inaccessible.

PGIMER’s current old-patient teleconsultation instructions provide a hospital process for mobile-number updating when OTP is not received. Because such procedures can change, follow the live PGIMER instructions instead of relying on an old blog comment or social-media post.

What if the CR Number is not working online?

  1. Check that the number was entered correctly.A transcription error can prevent the patient record from being found.
  2. Check whether the service actually requires a CR Number.Reschedule/cancel pages may ask for a pre-registration number instead.
  3. Consider the registered-mobile issue.OTP-based services depend on the hospital’s mobile record.
  4. Use PGIMER support/reception guidance.Do not create a second new-patient record merely to bypass the problem.

Where can I find the CR Number?

For an existing patient, check the PGIMER OPD card or patient documents already issued by the hospital. If the patient record cannot be identified confidently, use PGIMER’s reception/registration support rather than guessing a number.

Treat the CR Number as patient information

Never send your CR Number or OTP to this website

PGI OPD Guide is designed so that no patient credential is required. We explain where the official PGIMER service is; we do not log in for patients or retrieve their reports.

PGIMER CR Number questions

Is the CR Number only for lab reports?

No. It identifies the existing PGIMER patient record and appears in multiple returning-patient workflows.

Is the CR Number the same as the pre-registration number?

No. PGIMER’s current reschedule page specifically asks for a Pre-Registration Number and OTP, while the CR Number identifies the patient record.

Should I create a new registration if OTP is not coming?

Not simply for that reason. Use the current PGIMER support route to resolve the record/mobile issue.

Can this website recover my CR Number?

No. We do not have access to PGIMER patient records.

Official PGIMER patient servicesUse PGIMER-controlled services for any CR Number, OTP or patient-record action.Open PGIMER registration options ↗